Contact Us

Have questions, feedback, or need help? We'd love to hear from you.

Service Operator

Individual Entrepreneur Kyrylo Udrugov

Tax ID (IPN): 3187512312

S. Paliya 5/45, Fastiv, Kyiv Region, Ukraine

+380 99 098 77 61

Email

For general inquiries and support

support@brandchecker.site

Response Time

We typically respond within 24 hours

Business Inquiries

For partnerships, API access, or bulk pricing

business@brandchecker.site

FAQ

How accurate is the AI check?
Our AI analyzes serial numbers, stitching, logos, hardware, and materials with high accuracy, but results are informational and should not replace professional authentication for high-value items.
How long are results stored?
Your check results and photos stay in your account and remain available until you choose to delete them — there's no automatic expiry. We may also use them to improve our authentication technology.
Can I get a refund?
Unused checks can be refunded within 14 days of purchase. Contact us at support@brandchecker.site with your order details.
What brands are supported?
We support 154+ brands across luxury (Louis Vuitton, Hermès, Chanel, Dior, Gucci), watches (Rolex, Patek Philippe, Audemars Piguet), jewelry (Tiffany, Bulgari, Van Cleef), sneakers (Nike, Jordan, Hoka), streetwear (Off-White, Supreme), eyewear (Ray-Ban), electronics (Apple, Beats, Bose) and niche perfumery (Tom Ford, Creed, Le Labo).
Contact BrandCheck Support — Luxury AI Checker